Strategy
“Strategy is a commodity, execution is an art.”
– Peter Drucker
Strategic Thinking: Clearly define problem-based outcomes.
Driving projects by outcomes means defining success based on problem resolution and measuring progress by how effectively you solve the problem.
Druckerʼs essential Client-Customer strategy questions:
WHAT IS YOUR MISSION — who are your clients, and why do you serve them?
WHO IS YOUR CUSTOMER — donors, businesses, or government?
WHAT DOES YOUR CUSTOMER VALUE — altruism, community, or self-interest?
WHAT RESULTS DO YOU SEEK — what does your program deliver for your client and customer?
WHAT IS YOUR PLAN — how will you align the values of the customer and client?
WHO IS YOUR CUSTOMER — donors, businesses, or government?
WHAT DOES YOUR CUSTOMER VALUE — altruism, community, or self-interest?
WHAT RESULTS DO YOU SEEK — what does your program deliver for your client and customer?
WHAT IS YOUR PLAN — how will you align the values of the customer and client?
Strategic Thinking: Shift the focus from delivering things to delivering outcomes.
As a leader, you’re held responsible for your team’s work and incentivized to deliver results.
Playing to Win – Strategy
Strategy is about making choices.
Strategy is about increasing our odds of success rather than guaranteeing it. Strategy-making combines rigour and creativity.
An integrated cascade of choices:
- What is our winning aspiration?
A winning aspiration is a future-oriented statement about the guiding purpose of the organization: What does our organization exist to do?
What does winning mean for us?
- Where will we play?
Customer segment
Distribution channel
Product or service Geography
Stage of production
It is also about where NOT to play. - How will we win?
This choice is about how we will win on our chosen playing field. What is our competitive advantage? - What capabilities must be in place?
Capabilities are the activities that enable our organization to bring the where-to- play, how-to-play and how-to-win choices to life. - What management systems are required?
Management systems are the processes, structures, and rules that build our capabilities and reinforce and measure our organization’s strategic choices.